041 4342196 utb@utb.go.ug
041 4342196 utb@utb.go.ug

Jobs

Exciting Career Opportunities

Uganda Tourism Board (UTB), is a statutory organization established by Uganda Tourism Board Statute of 1994 and reconstituted in the Tourism Act 2008 with the following Statutory Objectives:
a)To promote and contribute to the Development of the Tourism sector both within and outside of Uganda.
b) To coordinate with the Ministry responsible for Tourism and the private sector in the implementation of the National Tourism policy.
c)To carry out any other activities as are incidental or conducive to the attainment of the two objectives specified above.

UTB is seeking to recruit a suitably qualified and competent Ugandan professional to fill the following positions:

S/nJob titleSalary scale
  1.  
Senior Officer Strategic Partnerships OfficerUTB T4
  1.  
Senior Officer Digital MarketingUTB T4

 Interested and eligible Ugandans who meet the above requirements are invited to apply. Application with detailed CV (with email, telephone contact and postal address), plus copies of all academic certificates and transcripts, testimonials, past appointments copy of National identity card, contact details (telephone, postal and email addresses) of three competent referees should be sent by courier or hand delivered to the address below latest 5:00pm 14th February 2025.

Chief Executive Officer
Uganda Tourism Board
Plot 42, Rotary Avenue (Lugogo Bypass)
6th Floor Lugogo House,
P.O. BOX 7211 KAMPALA

TEL. +256 414 342196/7 Fax +256 414 342 188
E-mail: utb@utb.go.ug
Website: www.utb.go.ug

Please note that only shortlisted candidates will be contacted
E-mail: utb@utb.go.ug
Website: www.utb.go.ug

NB: UTB is an equal opportunity employee

Vision

The centre of excellence in destination management in Africa.

Mission

To sustainably promote Uganda as a competitive tourism destination for inclusive development. 

Core Values

  • Professionalism
  • Innovativeness
  • Team Work
  • Integrity
  • Sustaibability

1. Senior Strategic Planning Officer

 

TITLE OF THE POSITION

SENIOR STRATEGIC PARTNERSHIPS OFFICER

DEPARTMENT

FINANCE & PLANNING

REPORTS TO

FINANCE & PLANNING MANAGER

SALARY SCALE

T4

  1. MAIN PURPOSE OF THE JOB

A Senior Strategic Partnerships Officer in charge of partnerships and resource mobilisation is responsible for strategically planning, securing, and managing resources to support the successful execution of projects. This role requires a blend of project management expertise, Planning and the ability to secure financial resources from various stakeholders

 

  1. MINIMUM QUALIFICATIONS AND CERTIFICATIONS
  2. Honour’s degree in Business Administration, Finance, Economics, Project Management, or a related field.
  3. Master’s degree in any of the above fields
  4. Certifications: PMP (Project Management Professional), PRINCE2 (Projects in Controlled Environment), Project analysis and reporting tools, etc or equivalent certification is an added advantage.
  1. EXPERIENCE
  2. 5 years of experience in project management, with at least 3 years in a senior role focused on promoting strategic development and resource mobilisation.
  3. Proven track record in securing funding and resources from diverse sources, including grants, investments, and partnerships.
  4. Experience in developing financial models for bankability.
  5. Project proposal writing.
  6. Familiarity with donor and government compliance and reporting requirements.
  1. KEY COMPETENCIES:
  2. Technical Competencies
  3. Proficiency in financial management and budgeting.
  4. Presentation skills in a large group.
  5. Research/Knowledge Management skills.
  6. Ability to work with database applications.
  7. Excellent reporting skills and ability to relate sensitively to diverse groups.
  8. Experience in program administration, operating procedures, oversight and monitoring.
  9. Knowledge of project funding procedures and guidelines.
  10. Experience with project management softwares.
  11. Behavioural/Generic Competencies
  12. Strong leadership and team management skills.
  13. Excellent communication, negotiation, and interpersonal skills.
  14. Excellent critical, creative thinking and analytical skills.
  15. Self-driven and able to deliver results with minimum supervision.
  16. Excellent written and verbal communication skills.
  17. Ability to work independently and as a member of a team to implement projects in collaboration with partners.
  18. Ability to think strategically and creatively to secure resources.
  19. Ability to work effectively with governmental and non-governmental organizations and local communities in carrying out project objectives.
  1. JOB ACCOUNTABILITIES AND CURRENT OBJECTIVES (DUTIES AND RESPONSIBILITIES):

 

Key Result Area: (The core areas the job holder is accountable to)

Activities/Processes for each Key Result Area (KRA)

 
 

KRA 1: Resource Mobilisation Strategy

Develop and implement resource mobilisation strategies to secure funding and other resources needed for projects.

 

Identify and pursue new opportunities for resource generation, including grants, partnerships, and investments

 

KRA 2: Identifying Funding Opportunities

Ensuring the number of corporate partners: Donors, trusts, and institutional funders (directly or via partners) supporting UTB’s work increases in line with UTB strategic plan

 

Scanning relevant forums, websites, newspapers, newsletters, meetings for funding opportunities

 

Identifying, reviewing and analysing funding opportunities and requirements (bid analyses),

 

Aligning funding opportunities with UTB strategy, partnerships and internal preparation and implementation capacity.

 

.

 

Maintaining database with funder information to support process of identifying, reviewing and analysing funding opportunities.

 
  

KRA 3: Preparation and Submission of Funding Opportunities

In collaboration with technical teams develop compelling, high quality, competitive funding proposals and relevant documentation (concept notes, proposal log frames, budgets, etc.) for different donor types, to enable review and timely submission

 

Promoting funding proposal writing and reporting

 

Ensuring diverse range of multiple proposals are running concurrently to provide an opportunity for success

 

Supporting strategic planning and management through the provision of support in fund requisition, acquisition and proposal budget preparations and ensuring adherence to guidelines

 

Evaluate and improve process of preparation and submission of funding proposals.

 

Perform secretarial role to the UTB project preparation committee (PPC).

 

KRA 4: Stakeholder Management

Build and maintain strong relationships with donors, partners, investors, and other stakeholders.

 

Communicate effectively with stakeholders to align expectations and secure commitments.

 

Develop proposals, presentations, and reports to engage and update stakeholders.

 

KRA 5: Budgeting and Financial Management

  

Monitor and manage project expenditures to ensure financial resources are used efficiently.

 

Ensure that financial reporting and documentation meet donor and regulatory requirements

 

KRA 6: Strategic Partner Identification and Management

Identify and cultivate partnerships with organizations, governments, and private sector entities that can provide resources and advocacy for UTB

 

Negotiate terms and agreements to formalize partnerships and resource commitments.

 

Understanding the strategic technical/programming priorities for UTB and liaising with UTB Heads of Department to understand resource requirements (financial and technical)

 

Carrying out stakeholder analysis to identify organisations and institutions with whom relationships need to be built and maintained

 

Researching opportunities and creatively identifying mechanisms for generating income streams.

 

Proactively identifying and building relationships with donors/ funders and strategic partners so that strong, long term, relationships of mutual benefit are developed

 

Keeping abreast of funders interests and trends in the sector; including developing mechanisms for being aware of opportunities for partnerships with UTB.

 

KRA 8: Project Planning and Execution

Oversee the planning, implementation, and monitoring of projects to ensure they are completed on time and within budget.

 

Coordinate with internal departments and external partners to secure the necessary resources for project success.

 

Use project management tools and methodologies to track progress and adjust plans as needed.

 

KRA 9: Reporting and Documentation

 

Prepare regular reports on resource mobilisation activities, including successes, challenges, and lessons learned

 

Ensure all resource mobilisation efforts are well-documented and compliant with organisational and donor requirements

 

KRA 10: Risk Management and Implementation

Identify potential risks related to resource mobilisation and develop mitigation strategies

 

Monitor and assess risks throughout the project lifecycle, making adjustments were necessary.

 

In liaison with departments, develop risk assessment tools that are applicable and relevant to identifying potential risks

 

Developing risk performance indicators so that risk can be accurately monitored and managed with respect to project management.

 

Working with the Managers to ensure that risk assessment plans are implemented and identified recommendations are implemented.

 

 

  1. KEY PERFORMANCE INDICATORS
  2. Database of projects profiled for promotion.
  3. Database of funders/strategic partners to collaborate with UTB
  4. Funds attracted to implement UTB strategic objectives
  5. Pipeline of projects
  6. Resource mobilisation Framework in place to guide project preparation committee
  7. Quarterly reports produced and shared with Management

2. Senior Digital Marketing Officer

 

TITLE OF THE POSITION

SENIOR DIGITAL MARKETING OFFICER

DEPARTMENT

MARKETING

REPORTS TO

MARKETING MANAGER

SUPERVISEES

DIGITAL MARKETING OFFICER

SALARY SCALE

T4

  1. MAIN PURPOSE OF THE JOB:

To develop and execute comprehensive digital marketing interventions across various online channels, like websites, social media, and email, to achieve UTB business objectives by maximizing brand awareness, lead generation, and customer engagement, while leveraging data analytics to optimize campaigns and stay ahead of emerging digital trends; essentially leading UTB digital marketing efforts with a strategic focus on results and continuous improvement.

 

  1. MINIMUM QUALIFICATIONS AND CERTIFICATIONS
  2. An Honour’s Bachelor’s degree in Marketing, Business Administration, Commerce, e-business, International business or in a technical or analytical discipline as Math or Computer Science from a recognized University/ Institute.
  3. Master’s degree in any of the above fields from a recognized University/ Institute.
  4. Professional qualification, or evidence of training/development in digital marketing, Post Graduate Diploma/Certificate in Digital Marketing, social media & Analytics. 
  1. EXPERIENCE

At least 5 years’ work experience in marketing with at least 3 years’ bias in Digital Marketing. 

  1. KEY COMPETENCES
  2. Technical Competencies
  3. Ability to develop, execute, and optimize long-term digital marketing strategies that align with overall business objectives of UTB.
  4. Proficient in using analytics tools (e.g., Google Analytics, SEMrush) to track KPIs and make informed marketing decisions.
  • Capability to derive insights from data to optimize marketing strategies and improve performance.
  1. B2B or B2C marketing, including setting up and managing paid digital advertising.
  2. Expertise in planning, executing, and managing digital campaigns across various platforms, including social media, SEO, SEM, email, and PPC.
  3. In-depth knowledge of search engine optimization (SEO) strategies and search engine marketing (SEM) techniques to improve search rankings and website visibility.
  • Ability to develop and oversee the creation of high-quality, engaging content across multiple formats (videos, graphics).
  • In-depth knowledge of various social media platforms, best practices, and website analytics.
  1. Solid understanding of HTML, CSS, and JavaScript is required.
  2. Experience working directly with developers to implement designs
  3. Expertise with standard digital design tools, including Sketch, Adobe Illustrator, Adobe Photoshop, Adobe XD, InVision, etc.
  • Ability to manage and update digital assets such as websites, social media accounts and apps 
  1. Behavioural/Generic Competencies
  2. High level of Integrity and team work.
  3. Innovativeness and problem-solving skills
  • Ability to lead the formulation and development of strategies, plans and programs,
  1. Ability to analyze the digital landscape, and agency work plans and reports
  2. Proven ability to manage the development, storage and distribution of digital content
  3. Detailed understanding of key digital marketing channels & media
  • Ability to lead the development of digital marketing projects
  • Ability to coordinate with advertising and media experts to improve marketing results.
  1. Ability to work with a team to brainstorm new and innovative growth strategies.
  1. JOB ACCOUNTABILITIES AND CURRENT OBJECTIVES (DUTIES AND RESPONSIBILITIES):

 

Key Result Area: (The core areas the job holder is accountable to)

Activities/Processes for each Key Result Area (KRA)

KRA 1:  Digital Marketing Strategy

Develop and implement digital marketing strategies

Align digital campaigns with business goals and brand positioning

Conduct market research and competitor analysis to identify trends and insights

Optimize marketing automation processes.

 

KRA 2: Social Media Management

Oversee day-to-day content creation and community management

Monitor, engage, and grow social media followers across platforms

Monitor, engage, and grow social media followers across platforms.

Track social media performance and make data-driven adjustments.

KRA 3: SEO & SEM Optimization

Conduct keyword research and implement SEO strategies to improve search rankings

Manage and optimize paid search campaigns (Google Ads, Bing Ads).

Collaborate with content teams to ensure SEO-friendly web content

Collaborate with content teams to ensure SEO-friendly web content

Track and report SEO and SEM performance using analytics tools

KRA 4: Content Development, management and Marketing

Plan and create engaging content for Website posts, and socials in all formats (videos, Graphics and text).

Ensure content is aligned with the overall marketing strategy and brand voice

Collaborate with designers and writers to produce high-quality content

Track content performance and optimize based on insights

Plan the development, Management, and maintenance of all Digital content to maintain its quality, readiness, and integrity

KRA 5: Email Marketing Campaigns

Develop and execute email marketing campaigns to nurture leads and engage customers

Segment mailing lists and personalize emails for higher engagement

Analyze email campaign performance and provide detailed reports

KRA 6: Performance Analytics

Track, analyze, and report on digital marketing KPIs such as traffic, conversion rates, and ROI.

Use tools like Google Analytics, SEMrush, and HubSpot to gather insights

Set up dashboards for real-time performance monitoring

Provide recommendations for optimizing digital marketing efforts based on data insights

KRA 7: Paid Advertising (PPC)

Plan, execute, and manage paid digital campaigns across platforms (Google Ads, Facebook, LinkedIn

Conduct A/B testing on ads for optimal performance

Monitor campaign budgets and ensure maximum ROI.

Generate detailed reports on paid campaign performance.

Develop UTB’s digital marketing strategy and the annual workplan

KRA 8: Team Collaboration & Leadership

Lead and mentor the marketing team and staff on the trends and use of the digital platforms.

Collaborate with staff for cohesive marketing efforts.

Manage external agencies and freelancers for specialized marketing tasks.

Provide regular performance reviews and feedback to the team.

Lead and mentor the marketing team and staff on the trends and use of the digital platforms.

Establish and manage relationships with influencers, bloggers, and content creators who can promote Uganda’s tourism offerings on digital platforms

Positive brand mentions and coverage from influencers

 

  1. KEY PERFORMANCE INDICATORS
  2. Websites content management: Ensure content on the website is updated constantly to increase in organic and paid website traffic.
  3. Conversion Rate: Improvement in conversion rates from marketing channels (email, PPC, social media).
  4. Lead Generation: Growth in the number of qualified leads generated through digital channels.
  5. Social Media Engagement: Increase in engagement metrics (likes, shares, comments, followers).
  6. SEO Ranking: Improvement in rankings for targeted keywords.
  7. Return on Investment (ROI): Positive ROI on digital marketing campaigns.
  8. Email Open and Click-Through Rates: Increased engagement with email marketing.
  9. Ad Campaign Performance: High-quality score and optimal CTR (Click-Through Rate) for paid ads.
  10. Customer Retention: Improvement in customer retention through targeted digital marketing efforts.
  11. Brand Awareness: Increased brand visibility and recognition across digital platforms.
  12. Timely performance reports (weekly, monthly, quarterly and annually)
  13. One annual digital marketing strategy and 4 quarterly digital marketing plans
  14. One digital marketing campaign planned per quarter
  15. 15% month on month growth in social media activity (page fans, post reach and engagement)
  16. 15% month on month growth in website traffic

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